AI systems for commercial door & loading-dock companies

Capture the request. Keep the job moving.

JAWS AI builds AI receptionists, follow-up automation, custom CRMs and connected workflows that take repetitive office work off your team — while your people keep the decisions that need judgement.

Not a door or dock company? Book the general AI audit — we take on suitable custom projects too.

Illustrative demo · fictional data

Incoming call · 6:42 PM

“The dock leveler at our Ridgeway warehouse won’t come up. Door 4 is blocked. Can someone come out tomorrow?”

Caller: facilities manager (fictional)

AI organizes the details

Site
Ridgeway warehouse
Equipment
Dock leveler, door 4
Issue
Won’t raise
Requested
Tomorrow
Missing
On-site contact

Your team decides

Service coordinator reviews, confirms the site contact and schedules a technician.

  • Summary sent to the on-call coordinator
  • Request logged with its source

No price or arrival time promised by AI

Built around
  • Service & repair calls
  • New installations
  • Preventive maintenance contracts
  • Dock equipment
  • Multi-site facilities

Where work slips

The work is there. The details get lost on the way.

Pick the one that sounds familiar. Most businesses have at least one, and that’s usually the best place to start.

The call comes in while everyone’s on site.

Today

  • 6:42 PM — the call goes to voicemail
  • “Door won’t close… call me back.” No site, no details
  • Next morning — the callback reaches no one

By then, the customer may have called someone else.

With a configured system

  1. The receptionist answers and asks your intake questions
  2. Site, door, symptoms and urgency captured in their words
  3. Summary sent to the on-call coordinator
  4. A person calls back with the details in front of them

Fictional exampleAI receptionists & chat

What we build

Six ways to take work off your team.

Start with the bottleneck that costs you most. Try a sample of each, then read how it works.

AI receptionists & chat assistants

Answer calls and website chats, collect the details your team needs, and hand over a clear summary.

  • Call and chat intake around your service types
  • Site, equipment and urgency captured in the caller’s words
  • Routing and handoff rules you approve
How it works — AI receptionists & chat assistants

Pick a sample requestSee the summary your team would receive.

Sample data

Summary for your team

Request
Repair
Site
Ridgeway warehouse
Equipment
Dock leveler, door 4
Urgency
Wants tomorrow; door blocked
Missing
On-site contact

Routed to: On-call service coordinator

Built to work together

One request can move through several pieces without anyone retyping it.

  1. Receptionist or chat
  2. Structured intake
  3. CRM record
  4. Follow-up rules
  5. Staff approval
  6. Simple reporting

A custom build example

A quote follow-up desk for a door company.

Open quotes, due reminders and drafted follow-ups in one place. The system drafts; a person approves before anything is sent. Try it — select a quote, edit the draft and approve it.

  • Pulls open quotes from the tools you already use
  • Stops when the customer replies, accepts or declines
  • Nothing goes out without your team

quotes · follow-up desk

Demo · fictional data

Harbor Cold Storage · 2 sectional doors

  • Quote sent 6 days ago
  • Reminder due today — draft ready

Receptionist & chat

See what the receptionist hands your team.

Pick a sample request to see the summary your team would receive. Fictional company and data.

Pick a sample requestSee the summary your team would receive.

Sample data

Summary for your team

Request
Repair
Site
Ridgeway warehouse
Equipment
Dock leveler, door 4
Urgency
Wants tomorrow; door blocked
Missing
On-site contact

Routed to: On-call service coordinator

Want to hear it? We’ll walk through the voice receptionist and website chat with you during the free audit.

Book a free audit

More demos

How it works

Four steps. No surprises.

  1. Free 30-minute AI audit

    We look at how one workflow runs today and where it slows down. Google Meet, no obligation.

  2. Tailored proposal review

    If there’s a fit, we scope a first step and walk you through scope, investment and timeline on a separate call.

  3. Build around your tools

    We set it up with your existing software where we can. You review scripts, messages and rules before launch.

  4. Launch and tune

    We go live in steps, check real results with you and adjust. Ongoing support is agreed separately.

More about how we work

Past work from our development team

FAQ

Straight answers.

More in the full FAQ.

Do we need to know which AI tool to buy?

No. Bring the problem. We look at how the work runs today and recommend what’s worth building — sometimes that’s better use of software you already have.

Do you only work with door and loading-dock companies?

That’s our main focus, and most of our examples come from it. We also take on custom projects for other businesses when there’s a clear workflow problem we can help with.

Can we start with one thing?

Yes. Most projects start with a single bottleneck, such as missed calls or quote follow-up, and grow only if it’s worth it.

Will this replace our people or our software?

No. The goal is to take repetitive work off your team and connect the tools you already use. People keep the decisions that need judgement.

What does the free AI audit cover?

A 30-minute Google Meet about how requests, quotes and office work move today, where they slow down, and practical options. If there’s a fit, a tailored proposal review follows on a separate call.

How much does a project cost?

It depends on scope. We don’t quote a price until we understand the work; the proposal review covers scope, investment and timeline before you decide.

Start with a free 30-minute AI audit.

Bring one workflow you’d like to improve. We’ll look at how it runs today and talk through practical options. If there’s a fit, a tailored proposal review follows on a separate call.

Free · 30 minutes · Google Meet · No obligation